London Overground passenger satisfaction on the rise
TfL has upgraded and extended the network since its launch in 2007.
London Overground passengers have given the network a record 81 points in a customer satisfaction survey.
Improvements include the feeling of personal safety at stations from 74 to 85, a result of the Transport for London (TfL) policy of always having staff on platforms while a service is running.
Since launching the London Overground service in 2007, TfL has upgraded and extended the network, with improvements including a new train fleet, refurbished stations and an upgraded signalling network.
Managing Director of TfL London Rail Ian Brown, said: "The introduction of our new air conditioned and higher capacity trains is almost complete and when our track and signal upgrade works are finished by the middle of next year, Londoners will have a service they deserve."
Further information:
Transport for London
Please register to comment on this article
Latest news....
09/03/2020 - 11:50
More than 3.6 million additional cars were licensed between 2009 and 2019, enough to cover the entire British coastline.
06/03/2020 - 10:00
A cross-party group of MPs have launched a new parliamentary inquiry into bus services in shire counties and rural areas.
11/02/2020 - 10:00
Boris Johnson confirms HS2 will go ahead, alongside radical improvements to local transport networks across the country.
14/08/2019 - 09:50
The Department for Transport (DfT) has issued new guidance to help prevent terrorists getting access to commercial vehicles to be used in attacks.
13/08/2019 - 09:48
The Transport Committee recommends that government extends the ban on hand-held devices to hands-free phones
