Rail passengers will get new longer trains with more seats and more space as nearly £1 billion is invested in services on the West Midlands network.
There will be 400 new carriages rolled out by 2021 and space for an extra 85,000 passengers on rush hour services in Birmingham and London, with the longer trains providing extra seats and space for passengers.
Under the deal with West Midlands Trains Ltd (a joint venture between Abellio, East Japan Railway Company and Mitsui & Co Ltd) to run the West Midlands franchise, passengers will get free wifi on all main line services by the end of 2019, and for the first time, compensation if services are delayed by more than 15 minutes. Improved access for those requiring extra assistance, including disabled people, Smart ticketing and live passenger information, will also be rolled out under the deal, as part of a package of reforms that will improve journeys for passengers.
The franchise covers services across the West Midlands, as well as trains from London Euston to Crewe and from Liverpool to Birmingham.
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